Riakoob
Frequently Asked Questions
Answers to common questions about Riakoob certificates, payment, delivery, custom jewelry and consignment.
Does every piece come with a certificate?
Yes. Every piece comes with a certificate of authenticity and a documented insured value.
How can I pay?
You can pay securely by card at checkout or choose a bank wire transfer.
Do you ship internationally?
Yes, by insured, signature-required courier to many countries worldwide.
What is the 12-month value promise?
If an independent appraisal within 12 months shows your piece is valued below what you paid, return it in original condition with its certificate for a full refund.
Can you make a custom piece?
Yes. We create custom jewelry and custom gemstones. Share your idea or upload a design on our custom page.
Can I sell or consign my jewelry or art?
Yes. Submit photos through our consignment page and we will review placement with galleries and auction houses.
Can I earn by sharing your pieces?
Yes. Join our sales associate program to get a personal link and earn 25% commission on sales you refer.